PRIVACY POLICY
Country Root Healing
Last Updated: January 19, 2026

This Privacy Policy explains how Country Root Healing (“Country Root Healing,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, request resources, complete forms, schedule a call, purchase a program or test, or otherwise engage with our services (collectively, the “Services”).

Business Location: Coulterville, Illinois, United States (Perry County)

If you have questions, contact us:
Email:[email protected]

INFORMATION WE COLLECT

A. Information you provide
We may collect information you choose to provide, including:
• Name, email address, phone number
• City/state and time zone
• Scheduling details and communications
• Form responses, questionnaires, or intake information you submit (including wellness-related information you voluntarily share)
• Purchase history and service selections

Payment note:
Payments are processed by third-party payment processors (for example, Stripe, PayPal, or similar). We do not store full payment card numbers.

B. Information collected automatically

When you use our website, we may collect:
• IP address and general location (approximate)
• Device type, browser type, operating system
• Pages visited, time on page, clicks, and referral URLs
• Cookie identifiers and similar online identifiers

C. Cookies and similar technologies

We use cookies and similar technologies to:
• Enable website functionality
• Remember preferences
• Measure traffic and performance
• Improve site experience and content

You can control cookies through your browser settings. Blocking cookies may impact site functionality.

HOW WE USE INFORMATION

We may use information to:
• Provide and deliver the Services you request
• Communicate about scheduling, services, purchases, and support
• Deliver digital downloads, resources, and program access
• Send service-related notifications and reminders
• Improve our website, content, and user experience
• Protect against fraud, abuse, and unauthorized access
• Comply with legal obligations and enforce policies

Marketing communications:

If you opt in, we may send educational content and offers. You can unsubscribe at any time.

Text messages:

If you provide a phone number, we may contact you for scheduling and service updates. If you opt in to marketing texts, you may opt out any time by replying STOP (where supported).

HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share information with:
• Service providers who help us operate (hosting, analytics, scheduling, email/CRM, payment processing, form tools)
• Contractors working under confidentiality obligations
• Legal authorities if required by law or to protect rights/safety
• A successor entity if the business is transferred (with appropriate notice)

HEALTH-RELATED INFORMATION (IMPORTANT)

You may choose to share wellness-related information through forms, questionnaires, or sessions. We treat this information as confidential within our business operations.

Country Root Healing is a wellness coaching and educational service and is not a medical clinic. Most wellness coaching businesses are not “covered entities” under HIPAA; even if HIPAA does not apply, we still handle your information with care and discretion.

BIOMETRIC INFORMATION

We do not intentionally collect biometric identifiers (such as fingerprints, face scans used for identity verification, iris scans, or voiceprints used for authentication). If this changes, we will update this Privacy Policy and provide any required notices and consents.

THIRD-PARTY LINKS

Our website may link to third-party websites or services. We do not control their privacy practices. Review their policies before providing information.

CHILDREN’S PRIVACY

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided information, contact us and we will delete it.

DATA SECURITY

We use reasonable safeguards to protect information. No online system is 100% secure, so we cannot guarantee absolute security.

DATA RETENTION

We retain information only as long as needed to provide Services, maintain records, comply with law, resolve disputes, and enforce agreements.

YOUR CHOICES AND RIGHTS

You may request:
• Access to the personal information we have about you
• Correction of inaccurate information
• Deletion of certain information (subject to legal and operational exceptions)

To request any of the above, email: [email protected]
Subject line: “Privacy Request”

We may need to verify your identity to process your request.

ILLINOIS DATA BREACH NOTICE (PIPA)

If we discover a security breach involving certain personal information, Illinois law may require notice to affected individuals in the most expedient time possible and without unreasonable delay, consistent with applicable legal requirements.

INTERNATIONAL VISITORS
If you access the site from outside the U.S., your information may be processed in the United States.

CHANGES TO THIS POLICY
We may update this Privacy Policy and will update the “Last Updated” date. Continued use of the Services means you accept the updated policy.

Email: [email protected]